Return Policy

We want you to love your purchase. If it isn't the right fit, we are here to help. Our return policy is designed to give you confidence when you shop, with clear guidelines and a straightforward process. Please review the details below to see if your order qualifies for a return or exchange. 

1. Returns Window 
Most items may be returned within 30 days of the ship date if they are in their original packaging, unassembled, and in new, undamaged condition. 

2. Non-Returnable Items 
Certain items are not eligible for return, including: 

3. The Return Process 
To initiate a return, please click here and submit your request through our returns portal. 

4. Return Shipping 
A return shipping fee equal to 18% of the order value will be deducted from your refund. 

5. Refunds 
Once we receive and inspect your item, we will send you an email to notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 5-7 business days. 

6. Defective or Damaged Items 
If your order arrives damaged, please contact us within 72 hours of delivery at hello@schoolhouse.com and include photos so we can assist you promptly.